職位要求 |
一、Responsibilities職責(zé)：
1、Answering the customers’ calls provide the speedy, accurate professional consultations services fthe customers.
接聽客戶主動(dòng)來(lái)電，為客戶提供快速、準(zhǔn)確和專業(yè)的咨詢和服務(wù)；
2、Take the initiative to contact the customers according to the customer list invite the customers to visit the learning center by phone
根據(jù)公司提供的客戶清單，主動(dòng)聯(lián)系客戶，電話邀約客人到學(xué)習(xí)中心參觀咨詢。
3、On the appointed day, contact the customers to confirm whether they will come not one hour in advance； if they cannot come on time, reschedule the time fthem.
用戶來(lái)訪當(dāng)日，提前1個(gè)小時(shí)與用戶確認(rèn)是否來(lái)訪，如不能按時(shí)到訪，為用戶改約時(shí)間；
4、Make detailed records of the contents inquired by the customers every day
每天詳細(xì)記錄用戶來(lái)電咨詢的相關(guān)內(nèi)容； |